5 Year Service Request

Solar Hot Water – 5 Year Service Request

**If you require an urgent service (eg. currently no hot water), please call the Toowoomba Solar Centre on (07)4632-1974.

Note: payment will be due on the day of the service by cash, cheque, direct deposit or EFTPOS (including credit card). For current service costs, please contact us.

Your Name (required)

Your Surname (required)

Your Email (required)

Address of Solar Hot Water System (required)

Your Phone Number (required)

Do you currently have hot water?

Do you have an issue with your system currently?

How will you pay on the day?

What’s involved in a 5 Year Service?

– Replace Sacrificial Anode (if necessary) (Streamline & Heat Pump can only be done if there is sufficient space above tank to remove anode)
– Replace Hot Water Temperature & Pressure Relief Valve (HT55) (if necessary)
– Check the operation of the Element & Thermostat (replacement parts, if required, are NOT included in standard service fee and would be charged accordingly)
– Clean the glass on the solar panels
– Inspect all connections on the system
– Check level of Heat Transfer Fluid (J, K and DJV closed circuit Streamlines series only)
–¬†Check operation of H50 cold expansion valve (replacement valve, if required, is NOT included in standard service fee and would be charged accordingly)

Travel will be charged at $2.00/km one way for services outside the Toowoomba City Boundaries

Standard 5 year services are fitted in and around our installation work load and may take up to 4 weeks to complete. If you are having a non-urgent issue with your system, please note the issue in the final section of the form, so we know what additional parts may be required.